Medical Virtual Assistant

Give patients timely, accurate help. Your medical VA supports intake, scheduling, eligibility checks, and follow-ups—so providers can focus on care.

Medical Virtual Assistant supporting healthcare team

Use Cases

Your medical VA handles the tasks that keep your practice running smoothly.

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Patient Intake

New patient intake and records requests

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Scheduling

Scheduling, reminders, and waitlist management

Eligibility Checks

Insurance eligibility/benefit checks and prior auth coordination

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Billing Support

Billing questions and follow-ups; payment plan reminders

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Patient Outreach

Portal messages and post-visit outreach per your scripts

Why WAGS

Operational expertise that keeps deals moving and clients delighted.

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Dedicated Teammate

Aligned to your preferences and tools, working as an extension of your team

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Bilingual English-Spanish

English-Spanish support for customer and vendor communications

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Flat Monthly Pricing

Starting at $1,300/mo - no surprises, no lock-ins

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American-Owned Operations

Security, continuity support, and reliable service you can trust

Why WAGS

Ready to save on time & up to 70% on costs?

Find the time that works best for you & book a FREE discovery call today.

World-Class Assistants & Global Staffing

  • 30 min
  • Video Call or Phone Call
Booking Demo

Outcomes You Can Expect

Real results that improve your practice operations.

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Faster Access

Faster access and fewer no-shows

Cleaner Eligibility

Cleaner eligibility and fewer billing surprises

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Happier Patients

Happier patients through timely responses

Transparent Pricing, No Startup Fees

We don't hide our pricing, we believe in transparency. One simple plan—scale up or down anytime.

MOST POPULAR

Full Time Plan

Starting at:
$1,300/ monthly
40 hours/week
  • No Startup Fee
  • No Lock-In Contract
  • Flat Monthly Fee
  • No Additional Fees Ever
  • No Cost VA Replacements
  • No Equipment Expense
  • No PTO Expense
  • No HR Issues
Get Started
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Compare: Full-time US employee costs $40K-60K/year + benefits

In-house Employee: $40,000-$60,000/year + benefits (~$50,000-$75,000 total)
WAGS Full-Time: $15,600/year
Your Savings: $24,000-$44,000/year (60-70%)
Calculate Your Savings →

Frequently Asked Questions

Common tasks include patient scheduling and reminders, intake processing, insurance verification, EMR updates, referral coordination, and front-desk/telehealth support.

Yes. VAs can schedule appointments, send reminders, and manage patient communications.

We frequently work in EMR/EHR and secure communication tools per your practice (e.g., Kareo, Athenahealth, SimplePractice).

Medical VAs handle non-clinical admin: patient scheduling, reminders, records updates, insurance verification, and can assist with scribing/transcription per your policy.

Yes. We support HIPAA-aligned workflows inside your systems under your policies and access controls.

We follow strict data-security practices with principle-of-least-access, NDA/SOP adherence, secure tools, and audit-friendly workflows.

WAGS uses a simple flat monthly rate with no setup fees, no lock-in contracts, and free replacements.

Everything is month-to-month. No lock-in or long-term contracts.

No setup fees or hidden charges—just a flat monthly rate that covers the service.

You get one dedicated VA who learns your systems and workflow; we never pool your work across a ticket queue.

Ready to Improve Your Practice Operations?

Get started today with a dedicated medical VA who keeps your practice running smoothly and patients happy.

No setup fees. Transparent pricing. Dedicated support.