ADMIN ASSISTANT / EXECUTIVE VIRTUAL ASSISTANT
AUG 2022 - SEPT 2025
• Supported insurance operations by preparing accurate Personal and Commercial Lines quotes (auto, Workers Comp, General Liability, Commercial Property, Inland Marine, Commercial Auto, home, rental, RVs) for licensed agents.
• Ensured timely, competitive proposals while adhering to carrier guidelines.
TECHNICAL REPRESENTATIVE
MAR 2019 - JUN 2022
• Provided advanced troubleshooting and support for complex technical issues.
• Handled escalated cases, coordinated with internal teams and vendors, and ensured timely resolution and follow-up.
Can understand and use familiar everyday expressions and basic questions about personal details.
Can have very short social exchanges and give information on familiar and routine matters when traveling.
Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.
Can communicate confidently in a variety of academic and professional environments.
Can use the language flexibly and effectively for social, academic and professional purposes.
Can interact with ease and can differentiate their shades of meaning.
INSURANCE / BUSINESS / TECHNICAL-RELATED BACKGROUND