Alejandra

EXECUTIVE VA | HR & ADMINISTRATIVE VIRTUAL ASSISTANT

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Executive VA: HR, personnel management, administrative support, strategic planning, B1 English.

Executive and HR VA with leadership versatility, strategic formulation, and experience in personnel management and analytical problem-solving.

EMPLOYMENT SUMMARY

Alejandra has over 10 years of combined experience in HR management and investigative roles. As Human Resources Manager at Administración Soriana she was responsible for personnel analysis, selection, hiring, training, and retention, implementing initiatives for candidate selection, interviews, knowledge tests, and psychometric assessments. As State Investigator at Fiscalía General del Estado she has investigated and followed up on criminal incidents with adherence to legal frameworks. She has also served as Assistant Manager at Costco Wholesale with merchandise registration, customer service, decision-making, and supplier communication.

EMPLOYMENT HISTORY

ASSESSMENT RESULTS

DISC PERSONALITY RESULT

Internal Assessment

COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)

BEGINNER

INTERMEDIATE

ADVANCED

EDUCATION

Alejandra is a Business Administration professional with 2 years of experience as Human Resources Manager and 8 years as State Investigator. She is adept at managing human capital, implementing policies for optimized performance, and excelling in analytical approach and efficient resolution of complex situations. Strong communication skills in professional and interpersonal contexts, with logistic and administrative support across various work areas.

Conscientiousness (C) - Detail-oriented and organized. C-type VAs ensure accuracy, maintain structured systems, and deliver high-quality work.

Can deal with most situations likely to arise while traveling or in work contexts. Can produce simple connected text and describe experiences, events, and goals.

Human Resources ManagementPersonnel Analysis & SelectionHiring & TrainingPsychometric AssessmentsStrategic FormulationProblem Tracking & ResolutionAdministrative SupportLogistic SupportTeamwork & LeadershipTask PrioritizationMultitaskingConflict ResolutionSupplier CommunicationDecision-MakingWritten & Oral CommunicationAdaptabilityWorking Under Pressure

✓Microsoft Office

✓Email & phone communication

✓HR and recruitment platforms

Noise-canceling headset

Two monitors

Fiscalía General del Estado

State Investigator

Feb 2016 – Present

Investigate, follow up, and clarify reported criminal incidents, adhering to legal frameworks with respect for citizens' fundamental rights and principles of efficiency, professionalism, and integrity.

Administración Soriana SA de CV

Human Resources Manager

Dec 2012 – Jan 2015

Responsible for personnel analysis, selection, hiring, training, and retention. Implemented initiatives to find the best-suited candidates, conducted interviews, knowledge tests, and psychometric assessments. Fostered a positive work environment and individual employee development to achieve organizational goals.

Costco Wholesale

Assistant Manager

June 2011 – July 2012

Managed merchandise registration, value handling, and direct customer service activities. Involved in decision-making, conflict resolution, strategic thinking, planning, organization, and information control. Supported managerial administrative situations and logistic assistance. Responsible for supplier communication and follow-up, both national and international.

Can understand and use familiar everyday expressions and basic questions about personal details.

Can have very short social exchanges and give information on familiar and routine matters when traveling.

Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.

Can communicate confidently in a variety of academic and professional environments.

Can use the language flexibly and effectively for social, academic and professional purposes.

Can interact with ease and can differentiate their shades of meaning.