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Arylle

INSURANCE VIRTUAL ASSISTANT | PERSONAL & COMMERCIAL LINES

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Personal lines, commercial lines, policy quoting, renewals & endorsements.

Insurance VA for personal & commercial lines — quoting, renewals, endorsements, COIs, and carrier coordination.

EMPLOYMENT SUMMARY

Arylle has nearly five years of experience supporting U.S.-based insurance agencies as an Insurance Account Support Specialist, with strong delivery in quoting, renewals, endorsements, claims coordination, and client communication. At Next Level Insurance (remote, Utah), she used TurboRater and agency systems to quote and bind coverage, maintain accurate records in NowCerts and AgencyZoom, and support compliant policy servicing. Earlier roles in administration and marketing strengthened her documentation, reporting, and client-facing skills.

EMPLOYMENT HISTORY

ASSESSMENT RESULTS

DISC PERSONALITY RESULT

EF English Test

70/B1

COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)

BEGINNER

INTERMEDIATE

ADVANCED

EDUCATION

Arylle is an Insurance Virtual Assistant with nearly 5 years of experience supporting U.S.-based agencies, specializing in policy servicing, quoting, and client communication. She has a strong background handling personal lines and exposure to commercial policies, ensuring accuracy, compliance, and client satisfaction. She has hands-on experience handling renewals, quoting across multiple carriers, processing endorsements, supporting claims follow-ups, and coordinating directly with carriers and underwriters to ensure accurate and timely policy servicing.

Steadiness (S) - Service-oriented and dependable. S-type VAs provide consistent support and maintain smooth coordination across policy workflows. Conscientiousness (C) - Detail-focused and precise. C-type VAs prioritize accuracy, compliance, and structured documentation in insurance servicing.

Demonstrating solid intermediate proficiency in English. She communicates effectively in everyday work situations, with a good foundation for continued improvement.

QuotingAuto insuranceHome insuranceUmbrellaClient supportRenewalsEndorsementsBusiness ownersGeneral liabilityCOIsClaims coordinationClient communicationCarrier portals

✓NowCerts

✓AgencyZoom

✓TurboRater

✓Bold Penguin

✓Slack

✓Microsoft Office

✓Google Workspace

✓DocuSign

✓Canva

Noise canceling headset

Three monitors

Next Level Insurance

Insurance Account Support Specialist

2020 – Nov 2025 (Utah, USA — Remote)

• Generated accurate quotes using TurboRater and supported new business conversion.
• Reviewed, processed, and renewed policies; handled endorsements and coverage changes.
• Coordinated claims by collecting documentation, verifying policy details, and liaising with adjusters.
• Maintained organized records in NowCerts, AgencyZoom, and internal databases.
• Responded to client inquiries via phone and email with clear coverage explanations.
• Supported retention through strong service and administrative workflow coordination.

Jem Trading

Secretary

2019 – 2020

• Encoded and maintained daily data records for management reporting.
• Prepared data summaries and monthly reports.
• Produced marketing materials using design tools.
• Supported general administrative and office coordination tasks.

Envireau Pacific Inc.

Marketing Staff

2017 – 2019

• Conducted market research on pricing, marketing, and distribution.
• Tracked performance of marketing and communications campaigns.
• Represented the company at conferences and promotional events.
• Collected and analyzed sales data to support planning.
• Assisted with collateral and promotional production.

Can understand and use familiar everyday expressions and basic questions about personal details.

Can have very short social exchanges and give information on familiar and routine matters when traveling.

Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.

Can communicate confidently in a variety of academic and professional environments.

Can use the language flexibly and effectively for social, academic and professional purposes.

Can interact with ease and can differentiate their shades of meaning.