Back to VAs
Branko

Branko

BILINGUAL ENGLISH-SPANISH VA

TOOLS

EQUIPMENT

VIDEO

CLICK HERE

He's prepared to drive immediate results for your business! Watch this video to learn more about him.

Branko is the ideal Virtual Assistant for businesses seeking a bilingual professional skilled in marketing, lead generation, customer service, and administrative support, with proven expertise in CRM management, social media, and website development.

EMPLOYMENT SUMMARY

Branko has over 4 years of experience in Marketing and Social Media Management. He also possess experience in Mortgage and Lead Generation. His marketing and social media expertise was developed through roles at Highlevel Solutions LLC and as a freelancer, where he managed content, built websites with Wix, edited videos using Capcut, and crafted email campaigns with Brevo. For mortgage and lead generation, he specialized in cold calling, appointment setting, and CRM management across positions with Bloominari LLC, Highlevel Solutions, and real estate companies. Branko also completed insurance training with OVAS. He excels in creating SOPs, client onboarding, calendar management, and leveraging tools like Notion, demonstrating strong organizational, SEO, and communication skills.

EMPLOYMENT HISTORY

ASSESSMENT RESULTS

DISC PERSONALITY RESULT

EF English Test

7.4

COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)

BEGINNER
INTERMEDIATE
ADVANCED

EDUCATION

S
Bilingual virtual assistant, experienced in handling complex administrative tasks and supporting customer-focused strategies. Passionate about using technology to streamline processes and achieve success. Branko is capable to effectively manage a variety of responsibilities, such as:
Steadiness (S) - Dependable and patient, S-type VAs provide consistent support, build strong client relationships, and ensure smooth workflows.
Speaks fluently with clear pronunciation and minimal pauses. Uses a diverse vocabulary effectively and applies complex grammar structures with accuracy.
Lead Generation & List BuildingEmail & CalendarSocial MediaSOPs Creation & MaintenanceAppointment SchedulingDocumentation CollectionProduct PlacementWebsite DevelopmentInbound & Outbound CallsBilling & Payment CollectionCustomer ServiceSales Coordination
✓Canva
✓Slack
✓Asana
✓Brevo
✓VoIP Phone
✓Notion
✓MS Office
✓Zoom Workplace
✓Google Workspace
✓PHR Website
✓ChatGPT/Gemini
✓GoHighLevel
Two-Monitor Setup
Noise-Cancelling Headset

OCEAN VIRTUAL ASSISTANT SOLUTIONS

Virtual Assistant

Jan 2025 - Sept 2025

• Oversaw daily operations for a social media company, including email management, meeting coordination, and onboarding of clients and team members.

• Created and maintained SOPs to standardize processes and ensure efficiency.

• Leveraged Notion to organize tasks, documentation, and team workflows.

BLOOM PSYCHIATRY & WELLNESS PLLC

Virtual Assistant

Mar 2021 - Jul 2024

• Lead Generation & List Building

• Billing patients, creating superbills and managing payments

• Call & qualify leads into interested or not interested, or cold, warm, hot, etc.

• Follow up with prospects/leads that did not show up to an appointment and ensure they reschedule

• Calendar Management & Appointment Setting

• Build an Excel/Google Sheets list with basic contact information

• Help the company develop, create and document company's SOPs (standard operating procedures)

BLAKEMORE MORTGAGES

Virtual Assistant

Jan 2022 - Sept 2024

• Cold calling - Appointment setting - Sales

• Managing CRM

• Scheduling - managing social media post in Meta

• Creating - managing website using Wix.com

• Editing - Posting social media videos using Capcut.com

• Creating - managing email campaigns with brevo.com

• Hands-on experience using GoHighLevel - managed lead lists, created custom sales pipelines, and utilized the platform's integrated calling and texting features to streamline communication and boost lead follow-up efficiency.

INNOVATIONS BUILDING SERVICES LLC

Virtual Assistant

Aug 2022 - Dec 2022

• Cold calling - Appointment setting - Sales - Product placement

• Recruit janitorial companies and screen them.

• Collect paperwork such as license, insurance, and other legal paperwork to be compliant.

• Setting a second phone call or face-to-face meeting with the service provider.

FREELANCE

Virtual Assistant - Appointment Setter

Mar 2021 - Present

• Writing lengthy social media posts (Canva, Meta) for small businesses.

• Handling the client's SEO and help them reach wider audiences.

• Proofreading and editing.

REAL ESTATE INVESTMENT COMPANY

Appointment Setter

Mar 2021 - Nov 2021

• Cold-calling and lead-generating.

• Set appointments.

• Follow-up with clients through calls and text.

• Handled the client's Google Calendar.

MOVE ON ACADEMY, C.A.

English Teacher

Jan 2021 - Jan 2022

• Worked with advanced and intermediate English courses, including kids, teenagers, and adults.

• Worked with small groups, max. 12 students per classroom.

• Specialized on one-on-one learning with students to address their specific needs.

A1

Can understand and use familiar everyday expressions and basic questions about personal details.

A2

Can have very short social exchanges and give information on familiar and routine matters when traveling.

B1

Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.

B2

Can communicate confidently in a variety of academic and professional environments.

C1

Can use the language flexibly and effectively for social, academic and professional purposes.

C2

Can interact with ease and can differentiate their shades of meaning.

Universidad de Los Andes Mérida, Venezuela

Business Administration

2013

Universidad de Los Andes Mérida, Venezuela

Fundaidiomas - Level O to VI – Language English

2012

https://youtu.be/i6-nGI5xLNM