Charish

• Contacted buyer and seller leads via text and email to identify motivation, timeline, budget, and property criteria.
• Qualified buyers and sellers based on readiness and intent, then routed high-quality leads to team agents for next steps.
• Conducted initial discovery conversations to determine buying or selling goals and set accurate expectations.
• Maintained detailed records of all buyer and seller interactions in Follow Up Boss CRM, ensuring accurate tracking and follow-up.
• Coordinated closely with agents through the CRM to share updates, monitor client progress, and support active transactions.
• Managed consistent follow-ups to nurture buyer and seller prospects and keep opportunities moving through the pipeline.

• Conducted property showings and scheduled viewings, providing detailed property information via phone calls.
• Negotiated lease terms to secure competitive rental rates and favorable agreements.
• Screened tenants through background checks, rental history, and credit evaluations.
• Handled tenant and prospect phone calls, addressing concerns, complaints, and maintenance requests promptly.
• Built strong tenant relationships, contributing to high tenant retention rates.

• Managed lease renewals from initiation to completion, ensuring accuracy and timely execution.
• Drafted, reviewed, and finalized lease agreements in compliance with company policies.
• Coordinated the distribution of executed leases to tenants.
• Maintained organized lease records and communicated renewal terms clearly with tenants.
• Ensured high renewal rates through proactive and professional tenant communication.