Clark

Clark

Associate Property Manager

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Experienced Property Management & Sales Professional with expertise in customer service and account management.

Experienced Property Management & Sales Professional

EMPLOYMENT SUMMARY

Clark has extensive experience in Sales, Customer Service, and Account Management, with recent specialization in Property Management. Currently serving as Assistant Property Manager at Ray White Maleny, managing property listings, tenant communications, and compliance documentation. Previous roles include Team Leader at IQOR, Business Development Manager at TATA Consultancy Services, and Debt Collection Specialist.

EMPLOYMENT HISTORY

ASSESSMENT RESULTS

DISC PERSONALITY RESULT

IELTS

7.5

COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)

BEGINNER
INTERMEDIATE
ADVANCED

EDUCATION

D+I
Clark is an experienced professional with a strong background in Sales, Customer Service, and Account Management. Currently working as an Associate Property Manager, he brings expertise in property management, data entry, tenant relations, and compliance. With experience in team leadership, coaching, and customer service, Clark is well-equipped to handle various administrative and client-facing responsibilities.
Dominance (D) - Proactive and goal-driven. D-type VAs take initiative, solve problems efficiently, and thrive in fast-paced environments. Influence (I) - Charismatic and engaging. I-type VAs excel in client communication, networking, and keeping teams motivated.
Can communicate confidently in a variety of academic and professional environments. Speaks confidently with clear pronunciation and well-structured, fluent speech. Uses a broad range of vocabulary and grammar to express ideas effectively in both casual and professional contexts.
Leadership and ManagementSkills Coaching SkillsMicrosoft Office and ExcelAutocad Drawing and DraftingExcellent Communication SkillsCall Listening SkillsProperty ManagementData EntryCustomer ServiceSalesAccount Management
Microsoft Office
Excel
Autocad
AirTable
PropertyME
REX
Ailo
Email
CRM Systems

Ray White Maleny

Assistant Property Management

May 2023 - Nov 2025

Creating Entry Notice Forms
Ordering Sign Boards
Processing Smoke Alarm Compliance, Safety Switch, Pool Certificate etc
Data Entry in our AirTable
Updating Rental Appraisal
Calling/Email Property Manager to obtain relevant information of Tenancy before selling the Property
Creating Listing for sale properties using PropertyME and REX and Ailo
Communicating with Tenants for maintenance, open homes, etc.
New Business Compliance
Uploading New tenancy Doc's: Application form, Forms of ID, Reference Checks
Minimum Housing Standards (AU)

IQOR

Team Leader

Oct 2020 - Dec 2022

I was part of T-Mobile's sales department selling devices and mobile phone services. Providing coaching sessions, ensure experts are updated on promotions, and huddle with the team daily to ensure they follow instructions to close sales. I listen to calls to identify strengths and weaknesses of agents and handle admin tasks such as preparing and sending reports to management.

TATA CONSULTANCY SERVICES

Business Development Manager

June 2019 - Sept 2020

We update business information of the customer that are advertise on our website.
We assist customer through emails, tickets and during this pandemic, we are trained and become multi skilled to different platforms and back office works like Data Management, Data entry, Lead generation and Content Creator for their Listing.
Assist clients and determine a suitable package for their business
Provide a flow chart on how many clicks and visits has their advert made in a month or year.
Schedule meetings with their Account Manager for further discussion about their product with us.
Whenever some consumer put a review on our client's advert, we are informing our clients about the positive and negative reviews.

IQOR

Debt Collection Specialist

February 2017 - January 2019

Arrange for debt repayment or establish repayment schedules, based on customers' financial situation.
Record information about financial status of customers and status of collection efforts. Monitor overdue accounts, receive payment and post amounts paid to customer accounts.
I also do call listening for my teammates, a task given by my supervisor to me.
I fill up the coaching points and needs to improve basic call handling skills and send it back to my supervisor.

A1

Can understand and use familiar everyday expressions and basic questions about personal details.

A2

Can have very short social exchanges and give information on familiar and routine matters when traveling.

B1

Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.

B2

Can communicate confidently in a variety of academic and professional environments.

C1

Can use the language flexibly and effectively for social, academic and professional purposes.

C2

Can interact with ease and can differentiate their shades of meaning.

Holy Angel University

Bachelor of Science in Aeronautical Engineering

https://youtu.be/jIOxy0cLHG4