Virtual Assistant/Insurance Admin Assistant
January 24, 2025 - May 15, 2026
Supported personal lines insurance operations by preparing new and renewal quotes for Auto, Home, and Flood policies across multiple carriers. Processed policy changes, endorsements, cancellations, renewals, reinstatements, certificates of insurance (COIs), and policy document management. Prioritized and responded to emails using Outlook while maintaining accurate insurance records.
Virtual Assistant/Insurance Admin Assistant
October 02, 2023 - January 18, 2025
Prepared new and renewal quotes for Boat, Auto, and Home insurance policies across multiple carriers. Managed policy changes, endorsements, cancellations, renewals, reinstatements, certificates of insurance (COIs), and policy documentation. Prioritized and responded to client emails using Outlook and Gmail while supporting daily insurance administration.
Virtual Assistant/Insurance Admin Assistant
December 12, 2022 - August 16, 2023
Provided administrative support for personal lines insurance by preparing Auto and Home insurance quotes, processing endorsements and policy cancellations, obtaining customer electronic signatures, and managing policy documents. Created Auto ID cards, DL123 forms, receipts, and invoices while handling email communications through Teams and Outlook.
Data Representative Processor/Insurance Admin Support
June 10, 2019 - December 09, 2022
Supported commercial insurance operations by preparing General Liability and Excess Liability quotes, organizing binding files, reviewing inspection results for underwriters, creating certificates of insurance (COIs), and managing policy documentation. Prioritized email communications and coordinated client correspondence through Teams.
Data Analyst/Traffic Analyst
February 22, 2018 - May 14, 2019
Analyzed traffic data by identifying and labeling moving and non-moving road objects, entering collected information into the Turbo web tool, presenting results to the client, and communicating with the client through Slack.
Can understand and use familiar everyday expressions and basic questions about personal details.
Can have very short social exchanges and give information on familiar and routine matters when traveling.
Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.
Can communicate confidently in a variety of academic and professional environments.
Can use the language flexibly and effectively for social, academic and professional purposes.
Can interact with ease and can differentiate their shades of meaning.
Associate in Computer Technology (Tertiary)
2008 - 2010