Federico

Property Management Virtual Assistant | Maintenance Coordinator

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MAINTENANCE COORDINATION, SHORT-TERM RENTALS, LONG-TERM RENTALS, VENDOR COORDINATION

Federico is a strong hire with hands-on experience managing maintenance operations across U.S. and Mexico-based portfolios. He coordinates vendors, resolves urgent repairs, supports resident communication, and tracks budgets with consistency and accountability.

EMPLOYMENT SUMMARY

Federico has almost eight years of experience in property management across residential, multifamily, and commercial portfolios in Mexico and the U.S. He has worked as a Maintenance Coordinator and Assistant Property Manager, managing high-volume maintenance workflows, vendor coordination, tenant and guest communication, emergency response, leasing support, move-ins/move-outs, delinquency follow-ups, and budget tracking.

EMPLOYMENT HISTORY

ASSESSMENT RESULTS

DISC PERSONALITY RESULT

EF English Test

COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)

BEGINNER

INTERMEDIATE

ADVANCED

EDUCATION

Federico has almost eight years of experience in property management, supporting residential, multifamily, and commercial properties. He has managed short-term and long-term rentals in Mexico and the U.S., working as a Maintenance Coordinator and Assistant Property Manager. His experience includes high-volume maintenance workflows, vendor coordination, tenant and guest communication, emergency response, leasing support, move-ins/move-outs, delinquency follow-ups, and budget tracking.

C+S profile – Detail-oriented, structured, and steady. Federico combines analytical thinking and reliability, making him well-suited for maintenance coordination, documentation, and process-driven property management tasks where accuracy and consistency are critical.

Strong fluency for professional communication, including complex discussions, writing, and daily business interactions.

Maintenance CoordinationVendor ManagementEmergency ResponseWork Order ManagementRepair TroubleshootingRenovation ProjectsTenant CommunicationGuest SupportLease AdministrationMove-in Support

✓Airbnb Dashboard

✓Booking.com

✓AppFolio

✓Buildium

✓Property Meld

✓Propertyware

✓QuickBooks

✓Monday.com

✓Canva

✓DocuSign

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Assistant Property Manager & Maintenance Coordinator (Remote, US Portfolio)

Assistant Property Manager & Maintenance Coordinator

Feb 2022 - Jan 2026

Coordinated maintenance operations across 181 single-family and multi-family properties (250+ units) in Rochester, NY, managing ~20 work orders per day across electrical, mechanical, HVAC, plumbing, roofing, pest control, and safety systems.
Oversaw ~$30K average monthly maintenance budget, reviewing estimates, approving invoices, and reconciling final costs to ensure budget adherence and cost efficiency.
Managed and dispatched 7+ active contractors daily, balancing availability, trade specialization, urgency level, and service quality.
Reviewed and challenged technical scopes and estimates up to $18K per job, preventing overpricing and correcting incorrect or incomplete work proposals.
Enforced SLA-based response times: emergencies <24h, routine maintenance within 3 days, and capital or large corrective works up to 30 days.
Coordinated weekly city, safety, and compliance inspections, managing contractor follow-ups, corrective actions, and documentation for owners, municipalities, and insurance carriers.
Simultaneously managed ~10 active maintenance or repair projects, ensuring timeline adherence through assertive follow-up, detailed documentation, and proactive stakeholder communication.
Reduced unnecessary costs by proposing alternative repair strategies, preventive maintenance plans, and right-sizing contractor selection (specialist vs handyman) without compromising safety or compliance.
Acted as an escalation point for health, safety, and compliance-related incidents, ensuring regulatory alignment and risk mitigation.

H2NO Aguascalientes (Hybrid: remote/on-site)

Logistics, Customer Service, Sales & Team Management

Dec 2019 - May 2022

Managed logistics and delivery operations, including route design and scheduling.
Led communication with customers and delivery teams to ensure on-time service.
Prepared estimates for large sales and supported bookkeeping and business administration.
Handled data analysis, project management, and digital marketing initiatives.

Freelance Property Manager Mexico (Hybrid: remote/on-site)

Freelance Property Manager

Sep 2018 - May 2022

Managed maintenance, leasing, accounting, and inspections for rental properties.
Handled minor maintenance tasks personally and coordinated vendors for larger jobs.
Managed resident service, lease agreements, marketing, screening applicants, and rental analysis.
Acted as middleman between tenants and owners for communication and issue resolution.

Can understand and use familiar everyday expressions and basic questions about personal details.

Can have very short social exchanges and give information on familiar and routine matters when traveling.

Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.

Can communicate confidently in a variety of academic and professional environments.

Can use the language flexibly and effectively for social, academic and professional purposes.

Can interact with ease and can differentiate their shades of meaning.