Gael

BILINGUAL VIRTUAL ASSISTANT

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Executive assistance, Interpretation, Quality assurance, Administrative coordination, Communication, Team management

Gael is an ideal Virtual Assistant for executives, health-care providers, and service-based organizations seeking a bilingual professional with strong expertise in executive support, interpretation, and team management.

EMPLOYMENT SUMMARY

Gael gained her 10 years of experience in WordPress, administrative, and executive assistant roles through a combination of positions supporting U.S.-based professionals and companies. Specifically, she served as an Administrative and Personal Support Assistant at Gabriela Salinas & Heidi Grossmann - Spartan Contact Center, and as an HR Specialist / Executive Assistant at Language Bridge Solutions, where she managed onboarding, scheduling, confidential documentation, project coordination, and executive-level support.

EMPLOYMENT HISTORY

ASSESSMENT RESULTS

DISC PERSONALITY RESULT

EF English Test

COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)

BEGINNER

INTERMEDIATE

ADVANCED

EDUCATION

Gael is a versatile Virtual Assistant with over 7 years of experience supporting U.S.-based companies in executive assistance, interpretation, and quality assurance. With a background in administrative coordination, Gael excels at bridging communication gaps, managing executive operations, and ensuring high-quality standards in every task.

Steadiness (S) - Dependable and patient, S-type VAs provide consistent support, build strong client relationships, and ensure smooth workflows. Influence (I) - Charismatic and engaging, I-type VAs excel in client communication, networking, and keeping teams motivated.

Speaks clearly with generally good fluency and pronunciation, making communication easy to follow. Uses a solid range of vocabulary and grammar to express ideas, with occasional pauses that do not affect clarity.

Document Translation & TranscriptionQuality AssuranceProblem-SolvingProject CoordinationExecutive & Administrative AssistanceProcess OptimizationRecruitment & Onboarding SupportCalendar & Travel ManagementLogistics PlanningMedical & Legal InterpretationTeam Onboarding

✓CRM Systems

✓Microsoft Office

✓Google Workspace

✓Remote Collaboration Tools

✓WordPress

✓Shopify

Two-Monitor Setup

Noise-Cancelling Headset

LANGUAGEBRIDGE SOLUTIONS

HR Specialist / Executive Assistant

2025

• Provides high-level executive and HR support including onboarding, Onboarding coordination, scheduling, and managing confidential documents for a U.S.-based company.

SPARTAN CONTACT CENTER

Administrative and Personal Support Assistant

NOVEMBER 2022 - MARCH 2025

• Supported U.S.-based professionals with administrative tasks, travel bookings, WordPress updates, and daily personal assistance.

TELEPERFORMANCE

Senior Bilingual Customer Service Representative

OCTOBER 2019 - SEPTEMBER 2022

• Handled customer service and account resolution for a U.S.-based financial account, providing bilingual support in a high-volume environment.

CONDUENT

Back Office Support Agent

JANUARY 2017 - OCTOBER 2019

• Delivered behind-the-scenes operational support for a transportation account, managing client transactions and issue resolution.

Can understand and use familiar everyday expressions and basic questions about personal details.

Can have very short social exchanges and give information on familiar and routine matters when traveling.

Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.

Can communicate confidently in a variety of academic and professional environments.

Can use the language flexibly and effectively for social, academic and professional purposes.

Can interact with ease and can differentiate their shades of meaning.