Jenzelle

Jenzelle is an Insurance Virtual Assistant with over 3 years of experience supporting U.S.-based insurance operations, primarily in Commercial Lines with a focus on Builder's Risk insurance. She has experience preparing Builder's Risk quotes, processing endorsements, Certificates of Insurance (COIs), premium payments, and policy documentation while supporting daily insurance servicing operations. She also has exposure to General Liability and experience using carrier portals and agency management systems to process insurance transactions, maintain client records, and communicate with carriers, ensuring accuracy and compliance throughout the policy servicing process.

Steadiness (S) - Calm, patient, and service-oriented. S-type VAs provide consistent support, build strong client relationships, and ensure smooth workflows. Conscientiousness (C) - Detail-focused and precise. C-type VAs ensure accuracy, maintain structured systems, and deliver high-quality work.

Demonstrates functional English communication skills in professional and customer-facing environments. Able to communicate clearly, follow instructions effectively, and provide courteous support in day-to-day interactions.