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Kenneth

Kenneth

INSURANCE VIRTUAL ASSISTANT | COMMERCIAL LINES

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Commercial lines quoting, underwriting workflow support, policy issuance & endorsements

Commercial Lines Underwriting Assistant supporting quoting, renewals, endorsements, and policy issuance workflows.

EMPLOYMENT SUMMARY

Kenneth has experience supporting commercial insurance underwriting operations for California and Alaska accounts. His responsibilities include quoting, renewals, endorsements, policy issuance, inspection review, underwriting support, carrier communication, and policy processing. He has worked closely with underwriters, agents, and carrier systems while managing documentation accuracy and workflow compliance. Kenneth also has prior experience in administrative support, payroll management, clerical work, and inventory and sales management.

EMPLOYMENT HISTORY

ASSESSMENT RESULTS

DISC PERSONALITY RESULT

EF ENGLISH TEST RESULT

85 B1

COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)

BEGINNER
INTERMEDIATE
ADVANCED

EDUCATION

I+S
Kenneth is a Commercial Lines Underwriting Assistant with nearly 3 years of experience supporting MGA operations for California and Alaska accounts. His background includes quoting, renewals, endorsements, policy issuance, inspection reviews, underwriting support, and binder processing across General Liability, Commercial Property, Commercial Auto, and Garage-related risks. He has experience handling the full quoting workflow from submission review through binding and issuance while working closely with underwriters, agents, and carrier guidelines in fast-paced commercial insurance environments.
Influence (I) - Charismatic and engaging. I-type VAs excel in client communication, networking, and keeping teams motivated. Steadiness (S) - Dependable and patient. S-type VAs provide consistent support, build strong client relationships, and ensure smooth workflows.
Intermediate communication skills with the ability to handle conversations, understand instructions, and interact effectively in professional environments.
Commercial LinesGeneral LiabilityCommercial PropertyCommercial AutoCommercial GarageNew Business QuotingRenewal ProcessingEndorsement HandlingPolicy IssuanceBinder ProcessingUnderwriting SupportInspection ReviewSubmission ReviewRisk EvaluationBrokerage PlacementSurplus LinesCarrier Guidelines
✓Carrier Software
✓Jetfile
✓Docusign
✓MS Office
✓Google Workspace
Noise-Cancelling Headset
One-Monitor Setup

Gratus Inc.

Company Underwriting Associate - Neitclem (California Prior)

2026

Provide the service needed by the client with minimal supervision
- Write quotes per the underwriters instructions for new businesses & Renewals
* Review guidelines as a second eye incase something was missed
* Keeping tabs on accounts that was submitted and handle communication with carrier
- Respond to the agents and carriers email in a timely manner
- Handle renewals without instructions
- Plug in information in the MGA’s system (ALIS)
- Process endorsements or give endorsement instructions
- Binding and Policy Issuance
- Quote premium finance agreement
- Train lower tiers if needed
- Help out other teams/Tiers when there are delays
- Making sure that necessary documents(acords, supplemental, etc.) are received to be able to underwrite properly or forwarded to company prior to binding
- Order inspection per guideline or by carrier instruction and reviewed afterwards once received
- Carriers I have experience using: Nautilus/Great Divide, Covington, Nationwide, Travelers, Atlantic Casualty, MUSIC, Crum&Forster, United National, DB Auto, WesternWorld, Universal Shield, Markel and Brokerage Carriers as well.

Gratus Inc.

Company Underwriting Associate - The Insurance Center Alaska (Alaska Current)

2026

Provide the service needed by the client with minimal supervision
- Write quotes per the underwriters instructions for new businesses & Renewals
* Review guidelines as a second eye incase something was missed
* Keeping tabs on accounts that was submitted and handle communication with carrier
- Respond to the agents and carriers email in a timely manner
- Handle renewals without instructions
- Plug in information in the MGA’s system (ALIS)
- Process endorsements or give endorsement instructions
- Binding and Policy Issuance
- Quote premium finance agreement
- Train lower tiers if needed
- Help out other teams/Tiers when there are delays
- Making sure that necessary documents(acords, supplemental, etc.) are received to be able to underwrite properly or forwarded to company prior to binding
- Order inspection per guideline or by carrier instruction and reviewed afterwards once received
- Carriers I have experience using: Nautilus/Great Divide, Covington, Nationwide, Travelers, Atlantic Casualty, MUSIC, Crum&Forster, United National, DB Auto, WesternWorld, Universal Shield, Markel and Brokerage Carriers as well.

IM and M Construction

Admin Staff

November 19, 2020 – April 13, 2023

IM and M Construction Obligations
Payroll Management
Office Equipment Maintenance
Clerical Work
Construction Site Manager

A1

Can understand and use familiar everyday expressions and basic questions about personal details.

A2

Can have very short social exchanges and give information on familiar and routine matters when traveling.

B1

Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.

B2

Can communicate confidently in a variety of academic and professional environments.

C1

Can use the language flexibly and effectively for social, academic and professional purposes.

C2

Can interact with ease and can differentiate their shades of meaning.

University of Saint La Salle

Bachelor of Science in Business Administration Major in Business Economics

2019-2020