Lalaine

Lalaine

EXECUTIVE VA | COMMERCIAL PROPERTY MANAGEMENT

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Commercial Property Management, Leasing & Application Processing, Tenant Communication

Lalaine provides reliable leasing and operations support, follows SOPs, and maintains accurate records with minimal supervision.

EMPLOYMENT SUMMARY

Lalaine has supported commercial property leasing and operations, handling applications, lease renewals, rent increases, arrears, inspections, and compliance documentation. She has experience communicating with tenants and supporting day-to-day property administration through accurate record keeping and reporting. Her background also includes HR assistance, teaching support, assessment work, content creation, and high-volume data entry.

EMPLOYMENT HISTORY

ASSESSMENT RESULTS

DISC PERSONALITY RESULT

EF ENGLISH TEST RESULT

85/B2

COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)

BEGINNER
INTERMEDIATE
ADVANCED

EDUCATION

I
Lalaine is a Commercial Property Management Virtual Assistant with hands-on experience supporting leasing and property operations. She has managed rental applications, lease renewals, rent increases, arrears tracking, inspections, and compliance checks while maintaining accurate documentation. She also brings a background in HR support, customer service, content creation, and data entry, with experience following SOP-driven processes and communicating professionally with clients.
Influence (I) - Charismatic and engaging. I-type VAs excel in client communication, networking, and keeping teams motivated.
Demonstrates strong professional communication skills with clear comprehension, accurate written responses, and confidence handling daily business interactions.
Commercial property management supportLeasing administrationApplication processingLease renewalsRent increase processingArrears managementTenant communicationLandlord communicationCompliance checksMaintenance coordinationProperty inspectionsDocument managementData entryRecord keepingHR administrative supportRecruitment supportCustomer service
Property Tree
Buildium
Propertyware
Rex CRM
RP Data
HubSpot
DocuSign
Microsoft Office
Google Workspace
Canva
Noise-Cancelling Headset
Two-Monitor Setup

Cloudstaff

Property Management Assistant

DEC 2024 - JAN 2026

- Processed rent increases in compliance with legal guidelines and company policies
- Reviewed and processed rental applications, verifying documents, credit reports, and references
- Managed lease renewals, ensuring timely communication and accurate documentation
- Conducted routine property inspections and documented property conditions
- Monitored tenant arrears, issued reminders, and coordinated payment resolutions
- Approved new and renewed leases, ensuring legal compliance and completeness
- Performed compliance checks and audits across properties
- Maintained accurate records of leases, inspections, applications, and rent adjustments
- Generated financial and operational reports related to arrears and lease activity
- Communicated professionally with tenants regarding inspections, rent, and compliance matters

Admin 24/Seven

Leasing Administrator

July 2024 - January 2024

- Processed and calculated rent increases according to legal guidelines and company policies
- Reviewed and processed rental applications, verifying applicant information and credit reports
- Managed lease renewal processes with timely tenant communication
- Conducted routine property inspections to ensure maintenance standards
- Monitored and managed tenant arrears with payment resolution coordination
- Ensured new and renewed leases met all legal requirements and signatures
- Provided clear tenant communication regarding rent, inspections, and arrears
- Performed routine compliance checks aligned with legal requirements
- Maintained accurate records of leases, rent increases, and inspection reports
- Generated financial reports tracking rental income and trends

Rafael Lazatin Memorial Medical Center

OJT Intern - HR Assistant

April - May 2024

- Maintained and updated HR records while ensuring confidentiality
- Responded to inquiries via phone, email, and in person
- Updated HRIS data and assisted with system changes
- Scanned and organized essential HR documents
- Assisted in recruitment support tasks, including filing applicant documents and scheduling interviews
- Helped prepare employment records such as attendance logs, leave records, and personnel files
- Supported onboarding processes by organizing new hire documentation
- Assisted in monitoring employee compliance with company policies and procedures
- Coordinated with different departments to gather required HR information
- Provided administrative support for HR reports and internal audits

HandPrints School of Progressive School

Teacher Assistant - Intern

March - April 2024

- Assisted teachers in preparing lesson plans and instructional materials
- Supported classroom management to maintain a safe, organized learning environment
- Monitored students during class activities, lunch periods, and recess
- Provided one-on-one and small group academic support
- Assisted students with special needs by adapting learning materials
- Observed and documented student progress and behavioral patterns
- Helped implement individualized learning strategies based on student needs
- Supported students' emotional and social development through positive reinforcement
- Assisted with classroom documentation, attendance tracking, and record-keeping
- Maintained professionalism and confidentiality when handling student information

Sobriety Foundation Inc.

Assessor - Intern

July - August 2023

- Conducted intake interviews and psychological assessments for rehabilitation clients
- Assisted in evaluating clients' behavioral, emotional, and psychological needs
- Supported facilitation of group therapy and psychoeducational sessions
- Documented assessment results and treatment observations accurately and confidentially
- Maintained organized and up-to-date client records in compliance with data privacy standards
- Collaborated with supervisors and multidisciplinary staff to support treatment planning
- Assisted in monitoring client progress and reporting observations to senior staff
- Helped prepare assessment summaries and reports for case reviews
- Demonstrated strong professionalism and empathy when interacting with clients
- Adhered strictly to ethical standards, confidentiality policies, and organizational procedures

Cloudstaff

Newspaper, Radio Station, and Events (Content Creator)

February - March 2020

- Assisted in live radio shows and internal broadcasts by supporting on-air segments
- Delivered news updates and special features during live programs
- Wrote news articles, opinion pieces, and company-related content
- Conducted basic research to support accurate and relevant content creation
- Proofread and copyedited written materials to ensure clarity and consistency

Holy Rosary Parish Office

Part-time Encoder

August 2018 - November 2021

- Accurately entered christening and parish records into a digital database
- Verified data accuracy by cross-checking entries against original documents
- Identified and corrected discrepancies to maintain data integrity
- Organized digital and physical records for easy retrieval and reference
- Converted handwritten and non-standard records into uniform digital format
- Maintained consistency and accuracy across all data entries
- Ensured confidentiality of sensitive personal and church records
- Assisted in updating existing records to reflect corrections or new information
- Created organized filing systems to improve record accessibility
- Followed data entry standards and documentation procedures
- Met deadlines while maintaining high level of accuracy
- Demonstrated attention to detail in reviewing large volumes of information
- Supported office staff with administrative and clerical tasks
- Maintained orderly databases to support efficient parish operations
- Developed strong time-management and organizational skills through independent work

A1

Can understand and use familiar everyday expressions and basic questions about personal details.

A2

Can have very short social exchanges and give information on familiar and routine matters when traveling.

B1

Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.

B2

Can communicate confidently in a variety of academic and professional environments.

C1

Can use the language flexibly and effectively for social, academic and professional purposes.

C2

Can interact with ease and can differentiate their shades of meaning.

Francisco G. Nepomuceno Memorial High School

With Honors

2014 - 2018

AMA Computer College

With High Honors

2018 - 2020

City College of Angeles

Certified Human Resource Associate

2020 - 2024

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