Victor

Victor

MORTGAGE VIRTUAL ASSISTANT | LOAN ORIGINATION & FULL CYCLE

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Mortgage lifecycle, Borrower Communication, Credit Insight, Loan Coordination

Victor supports mortgage operations by managing borrower communication, reviewing documents, and coordinating with teams to move loans efficiently from application to funding. He ensures compliance and accuracy throughout the process.

EMPLOYMENT SUMMARY

Victor has extensive experience in mortgage operations, including loan origination, underwriting, and servicing across multiple financial institutions. He has also worked as a virtual real estate assistant handling lead generation, CRM management, and client coordination. In addition, he has entrepreneurial experience managing his own business operations, including marketing and customer service.

EMPLOYMENT HISTORY

ASSESSMENT RESULTS

DISC PERSONALITY RESULT

EF ENGLISH TEST RESULT

80 B2

COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)

BEGINNER
INTERMEDIATE
ADVANCED

EDUCATION

S+I

Victor is a Mortgage Virtual Assistant with over 6 years of experience in the mortgage industry and 1 year in real estate. He specializes in full-cycle loan origination, managing the process from initial client contact through funding, with additional experience in underwriting and loss mitigation. He brings a strong background in borrower intake, credit analysis, document collection, and compliance, ensuring accuracy throughout the loan process.

Steadiness (S) - Dependable and patient. S-type VAs provide consistent support, build strong client relationships, and ensure smooth workflows. Influence (I) - Charismatic and engaging. I-type VAs excel in client communication, networking, and keeping teams motivated.
Demonstrates strong upper-intermediate proficiency, communicating clearly and effectively in professional and day-to-day situations with solid comprehension and confidence.
Loan OriginationCredit AnalysisClient IntakeDocument ReviewUnderwriting SupportCRM ManagementCompliance ReviewPipeline ManagementCustomer ServiceMortgage Full Cycle
DU (Desktop Underwriter)
LP (Lending Pad)
DULP
Readymode
Hubspot
Quickbooks
Microsoft Office
Google Workspace
Noise-Cancelling Headset
Two-Monitor Setup

Alex Minato REALTOR (Premier Sotheby’s International Realty)

Virtual Real Estate Assistant

Sept 2023 – June 2024

● Arranged and contacted all leads and inputed into CRM to keep track of what the potential client is looking to accomplish
● Referred client to one of the preferred lenders that best fit their needs for approval on mortgage loan
● Organized and coordinated face to face meetings with REALTOR and potential sellers or buyers
● Set up alerts for buyers when properties within their criteria came up on MLS
● Made 100-150 calls per day from CRM /Dialer in search of new potential buyers/sellers

Clamatos La Cura - Playa del Carmen, MX

Owner/operator

2020 – Present

● Owned and managed all aspects and day to day operations of the business including marketing, purchasing, customer service and accounting

Clamatos La Cura - Denver, CO

Owner/operator

2015 – 2020

● Own and manage all aspects of the business including marketing, purchasing, customer service and accounting

BBMC Mortgage Company

Mortgage Banker (NMLS # 1242824)

October 2014 - September 2015

● Built key relationships with clients in the sale of residential mortgage products
● Effectively executed credit report analysis, title examination and income/asset documents to ensure compliance with lender’s programs and approval guidelines
● Organized and coordinated loan files in advancement of loan processing and underwriting.
● Performed comprehensive research of state lending guidelines

JP Morgan Chase

Mortgage Underwriter

September 2009 – November 2013

● Mortgage underwriter known for strengths in risk assessment, income/credit analysis and documentation review
● Comprehensive knowledge of underwriting guidelines and restrictions for conventional and government-insured loan programs for both conforming and nonconforming mortgages
● Responsible for maintaining a high-volume loan pipeline
● Well versed in state and federal guidelines
● Experienced in underwriting various types of mortgages including HARP, conventional, ARMS, purchases, refinances and flexible with new mortgage products
● Work closely and efficiently with team members throughout the company
● Experience within Chase included Loss Mitigation analysis

CRT Mortgage and Consulting

Senior Loan Originator

October 2008 - June 2009

● Provided loan package to the loan processor for reviewing, stacking, and pre-submission auditing
● Adhered to all compliance requirements
● Determined correct loan options for the borrower based upon the future plan, present situation, and preferred loan product of the applicant

My House to Home

Senior Loan Originator

April 2005 - August 2008

● Assisted customers with their loan options, submitted applications, assisted in the processing and closing of loans.

Green Tree Servicing

Loan Servicing Specialist

January 2014 - October 2014

● Reviewed and analyzed dates from other servicing platforms to ensure that data is working as intended on the Green Tree Servicing platform
● Responsible for overseeing conversions for my team
● Responsible for all pay history conversions in order to provide data to support the servicing portions of the business

A1

Can understand and use familiar everyday expressions and basic questions about personal details.

A2

Can have very short social exchanges and give information on familiar and routine matters when traveling.

B1

Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.

B2

Can communicate confidently in a variety of academic and professional environments.

C1

Can use the language flexibly and effectively for social, academic and professional purposes.

C2

Can interact with ease and can differentiate their shades of meaning.

https://youtu.be/KanCOmQJ0jQ